Minimum of 2 years' experience in Technology Move, Add, Change coordination and/or fulfilment
Hands-on experience with hardware moves, adds and changes, deployments, installations, imaging and refresh activities.
Strong knowledge of installing and supporting docking stations, monitors, monitor arms, HVD devices, laptops and related peripherals.
Practical experience with Windows 11, including imaging, data migrations and desktop support.
Proficiency with Microsoft Office Suites, including O365, for documentation, communication and reporting.
Proven customer service background
Ability to work flexibly, including evenings and weekends, when business needs require.
Competence in using Excel and request management tools for logging activities, timesheets and tracking tasks.