753 Cigna Remote jobs in Springfield,VA

Provide level 1 and 2 support to local and remote offices
Provide support via walk-up, phone, chat, and email
Resolve all first and second level support requests
Document incidents and problems in Halo and escalate issues to the appropriate teams when required
Train users on how to use hardware and software where necessary
When down time, which is rare, document new procedures and processes within technician knowledgebase
Demonstrated experience resolving level 1 and 2 technical issues in a M365 cloud environment which includes:
O Entra ID (MFA resets, conditional access issues, device registration issues,
SSO TS, review sign-in logs)
O Outlook (TS login issues, fixing mailbox sync issues, managing shared mailboxes, helping set up calendar permissions, recovering deleted items)
O Exchange Online (managing distribution groups, shared mailbox permissions,
Delegation, mail flow rules, message trace)
O OneDrive (sync errors, file restore, missing files, sharing issues,
Conflicts between desktop and cloud versions)
O SharePoint (user permissions, access denied errors, syncing libraries to OneDrive, document sharing)
O Teams (sign in problems, microphone/camera issues, meeting TS, channel/team
Access, permission and guest access)
O Intune (device compliance issues, app deployment failures, wipe/retire lost
Devices, TS conditional access, patching and security baseline issues)
O Defender (spam/phishing quarantine, investigating blocked email, URL rewrite
Issues, safe links/safe attachment issues)
5+ years of experience working with Windows 11 OS
Must be familiar with ITIL, Hardware Life Cycle Management, Change Management, Incident Management
Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools.
Able to assist users with connectivity issues, ensuring they can access
Network resources and the internet.
Able to identify and resolve issues related to DNS and DHCP, such as
Incorrect IP addresses, domain name resolution failures, or DHCP server
Outages.
Azure AD/ Entra ID
Intune
Onedrive, Outlook

SmartExplore AI is experimental.

New, Posted 5 hours ago

Recommended

Easy Apply

Customer Sales and Service Rep - Remote

Hire Standard Staffing

Springfield, VA

$120,000/yr

RemoteHealth Insurance

Must be a U.S. or Canadian citizen

SmartExplore AI is experimental.

New, Posted 16 hours ago

Easy Apply

PLUMBER-Full Time

Trademasters Services I

Lorton, VA 22079

~ 12 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Four (4) years+ plumbing relatable experience in residential, commercial and government environments
Journey or Master licenses is highly preferred
Backflow license highly preferred
Experience working with basic hand tools, power tools and electronic test equipment
OSHA 10 or OSHA 30 preferred
Valid Driver's License with clean driving record
Pass pre-employment drug screen and on-going random checks
Pass pre-employment background check & ability to work on secured federal sites
High standard of professionalism, work ethics and integrity
Strong work knowledge of job safety and ability to complete safety compliance requirements
Excellent customer service, ability to explain situations and work satisfactorily with customers and co-workers
Motivated, willingness to learn and grow knowledge base, both professionally and technologically
Excellent communication skills, verbal and written
Must follow company guidelines and procedures

SmartExplore AI is experimental.

New, Posted 4 hours ago

Apply Directly

Bomb Technician

U.S. Navy

Alexandria, VA 22301

New, Posted 21 hours ago

Apply Directly

Senior Network Architect/SME in Enterprise Level Data Center and Cloud

GovCIO LLC

Bethesda, MD 20817

$149,027/yr

Remote

Bachelor's with 12+ years (or commensurate experience)
CCIE Certification: Written and practical
Within each of the Cisco Certifications, the following specializations are needed and listed in order of importance: Routing and Switching, Service Provider, Data Center and Wireless
Clearance Required: Must be able to obtain and maintain a Public Trust clearance.

SmartExplore AI is experimental.

New, Posted just now

Apply Directly

Security Officer - Entry Level

Securitas

Fairfax, VA 22032

$19.75/hr

~ 22 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Pass a drug screen and background check.
Meet all state, county, and municipal licensing requirements for Security Officers.
Able to read, write, and speak English.
Valid Highschool Diploma/GED
Weekend availability – must be able to work Saturdays or Sundays.

SmartExplore AI is experimental.

New, Posted 11 hours ago

Apply Directly

Operations Team Shift Lead

BOOZ, ALLEN & HAMILTON

Chantilly, VA 20152

RemoteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Experience working in a direct customer support role, including utilizing ticketing systems such as Jira or ServiceNow and ITIL Service Management principles
Experience with RHEL systems administration and Linux-based web stacks
Experience working with Cloud service offerings such as compute, storage, databases, DNS, load balancers, identity and access management
Experience with containerization tools and technologies such as Docker, Kubernetes, and Helm
Experience with CI / CD pipelines, observability tools, and infrastructure-as-code such as Terraform or Ansible
Experience with code versioning with Git, including Gitlab or Bitbucket
Ability to support 24 / 7 shift work, including nights and weekends
TS/SCI clearance with a polygraph
HS diploma or GED
Ability to obtain a DoD 8570 IAT Level II Certification such as Security+ CE Certification within 6 months of start date

SmartExplore AI is experimental.

New, Posted 4 hours ago

Apply Directly