989 Help Desk Management jobs in Springfield,VA

At least 18 years old required.
High school diploma or equivalent preferred.
Prior experience in a retail environment and prior management experience.
Full-Time Store Manager Trainees will train at multiple locations and must have flexibility to travel within divisional requirements.
May be required to handle and sell alcoholic beverages and meet any state and local requirements for handling and selling of alcoholic beverages.
May be required to obtain a ServSafe certification or other applicable state/local certifications to ensure compliance with food safety regulations.

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New, Posted 21 hours ago

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Remote Tech Support Advisor

VXI Global Solutions LLC

Arlington, VA 22204

$17.31/hr

RemoteHealth Insurance

Remote Call Center
What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration: Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals.
Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting.
Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring: Proven experience in customer support or technical assistance, ideally in a call center setting.
Strong verbal and written communication skills.
Problem-solving abilities with a flexible, adaptable approach to challenges.
Confidence in navigating multiple software tools and systems to resolve issues.
A self-motivated attitude with effective time management skills.

SmartExplore AI is experimental.

New, Posted 1 day ago

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Entry Level Manager

Wegmans

Alexandria, VA 22315

$21.75-$22.50/hr

~ 13 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Age Requirement: Must be 18 years or older
Location: Alexandria, VA
Pay: $21.75 - $22.50 / hour
Availability: Morning, Afternoon, Evening (Includes Weekends).
Schedule: Full time
Required Qualifications
Customer service experience, preferably in a food service, grocery or retail setting
Proven ability to multi-task and handle interruptions in a fast-paced environment
Computer skills

SmartExplore AI is experimental.

New, Posted 1 day ago

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Customer Service Representative Remote/Short Term

Teladoc

Springfield, VA

$12.50/hr

RemoteFlexible ScheduleHealth Insurance

Remote - Work From Home
1099 Independent Contractor
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
NexRep contracts with people in 31 states
Reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY
Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program

SmartExplore AI is experimental.

New, Posted 10 hours ago

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iHire

Administrative Assistant

FSA Federal

Quantico, VA 22134

$42/hr

New, Posted 1 day ago

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Lab Services Specialist/ Member Support Specialist

One Medical

Washington, DC 20006

$24.25/hr

~ 20 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
Strong written and verbal communication skills
A High School Diploma or equivalent
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

SmartExplore AI is experimental.

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