99 Cics System Programmer jobs in Stella, NC

Communicate with customers to determine their vehicle issues and repair timelines
A strong customer service base
The Service Advisor will act as a liaison between customers and technicians
Meet and Greet customers and perform an initial write up
Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits
The candidate must possess above average customer service and communication skills.
Making sure all customer's invoices match estimates and process payment for invoices
Provides technicians of accurate symptoms to properly diagnose vehicles
Quick learner in computer operating systems
A strong understanding of automotive technology and the auto industry
Managing Department workflow and scheduling
Goal Oriented
Answer questions about service scheduling, completion times, drop off and pick up of customer cars
Maintaining a positive customer relationship to ensure repeat business
Excellent customer service, interpersonal and communication skills
Consult with technicians regarding necessary repairs and maintenance
Communicates with customers throughout the day

Strategic Technology Institute Inc,

Jacksonville, NC 28540

Thorough knowledge of NAVAIR publications, IETMs, and common/peculiar support equipment
U.S. Citizenship required
Collateral Duty Quality Assurance Representative (CDQAR)
Ability to work independently without direct technical supervision
Strong written and verbal communication skills; ability to train and mentor junior personnel
Experience working with aircraft confined space, fuel cells, and tanks per NAVAIR 01-1A-35
Ability to obtain and maintain required Support Equipment licenses
Active Secret Clearance required
MV-22 aircraft (5+ years)