High School Diploma / GED
Must be 18 years of age OR older
1+ years of customer service experience in a healthcare setting
Experience working with medical records
Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management)
Ability to train for the first six weeks between Monday - Friday, 7:00 am - 3:30 pm CST
Ability to work full-time, Friday-Monday. Employees are required to have flexibility to work any of our 10-hour shift schedules during our normal business hours of 8:00am - 4:30pm CST
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Candidates are required to pass a drug test before beginning employment.