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Customer Support Expert Remote Utilities

Stoughton,MA

1089 Customer Support Expert Remote Utilities jobs in Stoughton,MA

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Sleep Expert - Sales

Mattress Firm

Dorchester, MA 02122

$50,000-$61,000/yr
~ 30 min OnsiteBilingual PreferredHealth InsuranceRetirement Benefit

  • 65 Boston Street, 2nd Floor, Dorchester, MA 02125
  • 1385 Beacon Street, Brookline, MA 02446
  • Bilingual Preferred - Spanish
  • Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
  • Lift, push, or pull 50+ pounds.
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Service And Repair Technician

Rocky's Ace Hardware

North Andover, MA 01845

~ 1 hr 7 min OnsiteUrgently Hiring
Recommended
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Remote Financial Protection Rep

Zuzick Organization

Stoughton, MA

Remote

  • 100% Virtual
  • 40 Hours per Week
  • Remote Work: Enjoy the flexibility of a full-time remote role.
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New, Posted 1 hour ago
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Part Time - Entry Level - Sales Rep

Vector Marketing

Walpole, MA 02081

Flexible Schedule

  • Enjoy working with people
  • All ages eighteen plus or seventeen and a high school graduate
  • Able to start within the next 7 - 10 days
  • Willing to learn and apply new skills
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Retail Customer Service Associate

FedEx Office

Boston, MA 02115

$20.75-$24.37/hr
~ 34 min Onsite

  • High school diploma or equivalent education
  • 6+ months of specialized experience
  • Excellent verbal and written communication skills
  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
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Patient Financial Services Representative

South Shore Health

Weymouth, MA 02188

  • Minimum Education High school graduate or above preferred
  • Minimum Work Experience 2 years of hospital and/or physicians billing preferred
  • Required Skills, Knowledge and Abilities: Knowledge of healthcare billing, insurance plans, codes, and reimbursement methodologies
  • Proficiency in data entry and basic computer skills, including Microsoft Office Suite
  • Excellent organizational and multitasking skills
  • Strong interpersonal and communication skills
  • Strong analytical and independent decision-making skills
  • Hybrid or remote work options may be available
  • Notifies manager of any changes that would affect claim submission
  • Maintain compliance with federal, state, payer, and organizational billing regulations
  • Monitor payer policy updates and communicate changes that may impact billing, collections, denials, or reimbursement processes
  • Evaluate daily claim file using Claim Edit and Charge Review Work queues for submission of UB-04 and 1500 claim forms
  • Initiate claim corrections as defined payer regulation and hospital policy
  • Works external claim edits from Clearinghouse and resubmits claims through EPIC
  • Initiate collection of aged accounts receivable through Epic work queues while prioritizing accounts based on organizational goals and aging criteria
  • Unresolved and incomplete accounts require insurance company contact by phone, e-mail or designated web site to resolve outstanding balances
  • Collaborate with denial management staff for accounts that require clinical intervention for an appeal process
  • Collaborate with clinical departments, patient access and other departments are needed to resolve account issues
  • Generate technical appeals as needed for account resolution
  • Provide to manager a detail account history for any account that is considered uncollectable
  • Document all actions taken within the EPIC account notes section and/or follow up/denial activities note section
  • Documentation is required at least every 30 days for all accounts requiring follow-up
  • Escalates payer related issues to Provider Representative for resolution and participate in monthly meetings
  • Must maintain defined quality and productivity measures
  • Evaluate current processes, identify denial or payment trends and escalate to Management
  • Handle payer 277 rejections and resubmit through EPIC system
  • Reconcile account balances and ensure appropriate adjustments are applied according to established policies
  • Review credits work queues for resolution of overpayments and undistributed payments
  • Review credit balances in assigned work queues and request refunds or payer retraction as needed
  • Communicate with patients as needed for additional insurance or other information needed in order to process a claim
  • Generate phone calls or letters as needed to obtain necessary insurance or other related information, prior to an account being placed in self-pay
  • Obtain proper verification of predefined patient demographic information and maintain documentation in order to verify identity
  • Embraces technological solutions to work processes and practices
  • Uses the Mytime payroll system to enter time worked, sick days, vacations and holidays
  • Uses Epic functionality
  • Uses MS Outlook as a communication tool
  • Access provider web sites for verification of accounts
  • Access SharePoint and OneDrive for stored files
  • Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment
  • Successfully answers safety questions in the annual mandatory education packet
  • Maintains a neat, organized work environment
  • Adheres to respiratory etiquette guidelines
  • Assist with identifying workflow improvements to enhance operational efficiency
  • Assist leadership with special projects, audits, and process improvement initiatives
  • Other duties as assigned by Managements in accordance with department needs
  • Technology and Learning Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization
  • Embraces technological advances that allow us to communicate information effectively and efficiently based on role
  • Complete necessary training sessions required for the Billing System and assigned accounts within Follow Up and Denial work queues
  • Knowledge of healthcare billing, insurance plans, codes, and reimbursement methodologies
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New, Posted 3 hours ago
Merchandising Part Time Days

Lowe's

Pembroke, MA 02359

Flexible ScheduleBilingual Preferred
New, Posted 13 hours ago
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Senior Sous Chef

Marriott

Cambridge, MA 02142

$78,000-$96,000/yr
Recommended
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Leasing Consultant

Bozzuto

Foxboro, MA 02035

~ 21 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Salary Range
  • $52,000—$53,000 USD
SmartExplore AI is experimental.
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Carpenter

The Norfolk Companies

Braintree, MA 02184

Bilingual Preferred
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