474 Software Support jobs in Tacoma,WA

4+ years of program or project management experience
4+ years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

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Manager, Information Systems

Puget Sound Educational Service District (PSESD)

Renton, WA 98057

~ 40 min Onsite

Associate degree in Information Technology, Computer Science, Information Systems, Network Administration, or a closely related field.
A high school diploma or GED combined with progressively responsible, directly related experience may substitute for an Associate degree.
Progressively responsible experience supporting and administering enterprise technology environments, including infrastructure, systems, networks, applications, and end-user services.
Experience leading, supervising, or coordinating the work of staff, teams, projects, or technology initiatives.
Experience supporting technology security, system reliability, backup and recovery, and operational continuity.
Demonstrated ability to analyze and resolve complex technical issues, implement technology solutions, and communicate effectively with diverse audiences.
Demonstrated commitment to equity, and inclusion practices, including the ability to apply an equity lens to decision-making and service delivery.
Experience supporting technology operations in a K–12 educational organization, educational service district, or public agency.
Experience with Microsoft enterprise technologies, virtualization, cloud services, networking, and cybersecurity administration.
Experience leading technology projects, infrastructure upgrades, system migrations, or continuous improvement initiatives.
Relevant industry certifications such as Microsoft, Cisco, CompTIA, VMware, ITIL, CISSP, or similar credentials.
A high school diploma or GED combined with progressively responsible experience may substitute for an Associate degree.

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