306 Vp Risk Management jobs in Talbott, TN

Minimum 2 year experience in Workforce Management required, WFM CXone preferably in a contact center environment
Experience with Workforce Management software (scheduling, performance tracking, reporting) required (NICE, Calabrio)
Must have the ability to demonstrate strong analytical skills, with emphasis on forecasting
Must possess complex problem solving, judgment, critical thinking and decision-making skills
Ability to be highly organized with an emphasis on accuracy and timeliness required
Must have the ability to organize information and have attention to detail and accuracy
Demonstrate strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Strong MS Office Product Knowledge
Must be able to work a flexible schedule including day and/or evening hours
Must be at least 18 years old
Must be able to work 40 hours per week

Spectrum

Sevierville, TN 37862

Experience: 3-5 years of sales and customer service experience
Working inside a retail store environment
High level of comfort with personal technology
Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
Abilities: Lift up to 35 lbs. and stand for prolonged periods of time
Schedule: Travel and flexibility to support store hours as business needs dictate
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

First Horizon Bank

Knoxville, TN 37920

2 to 3 years' experience in bank product service/operations.
BA, BS degree or equivalent in experience
Experience with banking products and systems
Two years' experience written and verbal direct customer communications
Excellent written and verbal skills
Ability to manage multiple problems effectively
Knowledge of bank products and systems
Ability to analyze problems, identify trends and recommend solutions
Interpersonal skills to work with various levels of management and difficult customers