2+ years of experience in an IT field
Experience with ServiceNow modules such as ITSM, ITOM, HAM, or SAM and ServiceNow integration tools and APIs
Experience with ServiceNow On-Prem instance implementation, management, and troubleshooting
Experience with ServiceNow scripting languages such as JavaScript, Glide, or GlideScript and web technologies such as HTML, CSS, or AJAX
Knowledge of database management and SQL including MariaDB
Knowledge of ITIL processes and ServiceNow best practices
Bachelor's degree
ServiceNow Certified System Administrator (CSA) Certification
ServiceNow Certifications such as Certified Implementation Specialist Certification