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Senior Customer Operations Manager

Tampa,FL

789 Senior Customer Operations Manager jobs in Tampa,FL

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Account Director Senior - NeoCloud Enterprise

Lumen Technologies

Tampa, FL 33647

RemoteHealth Insurance

$126,518 - $168,683 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$132,847 - $177,122 in these states: CO HI MI MN NC NH NV OR RI
$139,166 - $185,552 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
A broad range of Health, Life, Voluntary Lifestyle benefits and other perks
8+ years of enterprise sales experience
New, Posted 1 day ago
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Senior Inside Property Claim Adjuster

USAA

Tampa, FL 33647

HybridHealth InsurancePaid Time OffRetirement Benefit

Compensation range: The salary range for this position is: $63,590 - $121,530.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Training will be approximately 12 weeks
Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs
Our career path planning and continuing education assists employees with their professional goals
This hybrid role requires an individual to be in the office 3 days per week.
Training will be approximately 12 weeks, Monday – Friday and hours may vary by location.
Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.
Including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours
High School Diploma or General Equivalency Diploma
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience
Experience handling water loss claims including water mitigation, water loss estimating, and reconciliation
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
Developing (Working) knowledge of residential construction
Working knowledge of estimating losses using Xactimate or similar tools and platforms
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies such as Hosta, Hover, Xactimate, and ClaimsX.
Insurance industry credentials such as AINS, CPCU, AIC, or SCLA, or actively pursuing certification
Proficiency in Xactimate, including Level 1 and/or Level 2 certification
Experience working in a call center or high-volume customer interaction environment
Currently hold an active Adjuster License
Bachelor's degree
US military experience through military service or a military spouse/domestic partner
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Senior Principal Strategic Planner

General Dynamics Information Technology

Tampa, FL 33621

OnsiteHealth InsurancePaid Time OffRetirement Benefit

$112,840 - $132,250
Comprehensive benefits and wellness packages
401K with company match
Paid time off
A variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
40
Top Secret/SCI
10 + years of related experience
Yes
Experience in working within USSOCOM enterprise, specifically at Headquarters, USSOCOM, at a USSOCOM Service Component headquarters, or one of the Theater Special Operations Commands.
Experience with coordinating analytic support to produce Joint Intelligence Preparation of the Operational Environment (JIPOE) products.
Knowledge of Special Operations policy, strategy and plans.
Knowledge of Joint Planning and Intelligence Planning Processes to determine and describe intelligence support across collection, analysis, production, and targeting.
10 years of experience in SOF operational level planning.
5 Years of SOF unit experience at the tactical and operational level.
Education: Master's Degree
Experience: 10+ years of related experience either Military or Civilian Equivalent
Technical skills: Microsoft office
Security clearance level: Active TS/SCI clearance
Role requirements: Military Experience, Special Operations Planning Experience, Oversight at either the strategic or operational level, Interagency and DoW coordination experience.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud.
You are expected to be on camera during virtual interviews.
By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
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Senior Manager Sales- Inside

Lumen Technologies

Tampa, FL 33647

RemoteHealth Insurance

$91,935 - $122,577 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$96,540 - $128,713 in these states: CO HI MI MN NC NH NV OR RI
$101,136 - $134,839 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
A broad range of Health, Life, Voluntary Lifestyle benefits and other perks
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.
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ServiceNow Systems Administrator, Senior

BOOZ, ALLEN & HAMILTON

Tampa, FL 33621

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD).
Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
12+ years of experience working in the Information Technology field
Experience designing, configuring, and maintaining ServiceNow ITSM applications Incident, Problem, Change, Request, Service Catalog, Knowledge, and Service Level Management with a strong command of ITIL and ServiceNow best practices and hands-on troubleshooting
Experience building ServiceNow workflows and automation, including Flow Designer, business rules, UI policies and actions, client scripts, notifications, approvals, and assignment rules, to support end-to-end ITSM processes
Experience administering platform security and supporting deployments in secure, air-gapped federal environments including RBAC, secure authentication, user access management, on-prem ServiceNow implementation, and O&M; including patching, monitoring, and performance optimization in accordance with DoD best practices
Ability to integrate ITSM processes with the CMDB CI relationships, dependency, impact mapping, and service context while enforcing data integrity across ITSM and CMDB tables
Ability to collaborate with government stakeholders and process owners to define and document ITSM process designs and workflows, participate in Agile ceremonies and change or configuration governance, and mentor junior administrators
TS/SCI Clearance
HS diploma or GED
DoD 8570 IAT Level II Compliant Certification
DoW 8140 Intermediate level compliant Certification under work code 451
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
5+ years of Experience with ServiceNow and successful ITSM implementations and process ownership
Experience with Service Portal, Employee Center, Virtual Agent, and Performance Analytics for ITSM
Experience with ServiceNow integration tools and APIs such as Integration Hub, REST, SOAP web services, and MID Server
Experience with ServiceNow on-prem instance implementation, management, and troubleshooting
Knowledge of Linux based operating systems
Knowledge of ITIL processes and ServiceNow best practices
ITIL v4 Foundation Certification
ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Implementation Specialist - ITSM Certification
New, Posted 20 hours ago
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Customer Operations Manager-SAP

Infojini

Tampa, FL 33607

$70/hr
New, Posted 23 hours ago
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Senior Account Executive - Data Center

Stellar Energy

Tampa, FL

RemoteHealth InsurancePaid Time OffRetirement Benefit

$250K - $350K (total compensation)
Medical, dental, and vision insurance (multiple plan options; preventive care covered at 100% in-network)
Health Savings Account (HSA) with company contributions
401(k) with company match (100% match up to 3% + 50% match up to 6%)
Company-paid life insurance and AD&D; coverage
Short-term and long-term disability coverage options
Supplemental benefits including accident, critical illness, and hospital coverage
Wellness programs, including incentives up to $300 annually and a no-cost weight management program
Virtual healthcare options, including $0 virtual visits in many cases
Additional voluntary benefits including legal services and pet insurance
Competitive PTO plan for exempt and non-exempt employees
Full-time
This is a full-time position.
Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
Bachelor's degree in business, engineering, marketing, or related discipline required.
10+ years of experience in enterprise sales, strategic account leadership, or global partner management, with a strong focus on data center clients, preferably in cooling or HVAC equipment sectors
Experience managing hyperscale and colocation data center customers.
Proven track record managing large, complex, global accounts and delivering transformational customer partnerships
Must be authorized to work in the USA.
The employee is regularly required to sit.
The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to stand.
The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.
MBA or equivalent advanced degree preferred but not required
Preferably in cooling or HVAC equipment sectors
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Manager, Claims Operations - ATF

USAA

Tampa, FL 33647

OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

The salary range for this position is: $103,450 - $191,970**.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Relocation assistance is **not** available for this position.
Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Our career path planning and continuing education assists employees with their professional goals.
In the office 4 days per week.
Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Prior claims experience in Non-Injury, Total Loss and/or ATF.
Experience within multiple P&C; Claims area disciplines.
Demonstrated leadership/coaching experience.
US military experience through military service or a military spouse/domestic partner.
New, Posted just now
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Customer Success Manager (Americas)

Oyster

Tampa, FL 33646

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Virtual Benefits Specialist - Customer Service Background Welcome

Globe Life Virtual Sales

Tampa, FL

RemoteFlexible Schedule

Performance-based commissions + bonuses
Weekly commission payouts
Average first-year earnings: $60,000-$90,000
Top performers earn $100,000+
We provide all licensing support, training, and ongoing mentorship.
Licensing assistance
Ongoing training and mentorship
Flexible scheduling
Flexible scheduling (evenings/weekends optional)
Reliable internet
A quiet workspace
Sales experience is a plus - not required
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