Shall have the experience and expertise necessary to perform Information Technology Administrator functions and shall have the capability to provide administrator-level permissions for desktops, servers, networks, and other systems required to support the CITY's technology needs.
Shall have a minimum of three (3) years of information technology experience, within the past five (5) years, supporting applications, networks, servers, and desktops for a transit property or operation of comparable size and scope.
Ability to learn customer support processes and techniques.
Competency with Microsoft Office Suite.
Competency with Microsoft Windows 10/11
General knowledge of network/LAN, file and print servers, printers.
Two (2) + years of Service Desk, Call Center, or technology troubleshooting experience
Able to upskill knowledge of Transportation systems and hardware.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
