769 Remote At Home jobs in Texas

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
High school diploma or equivalent
Ability to read, write, speak and understand English
Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Ability to work variable hours; may include weekends, holidays, and split days off
Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner
Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals
Effective computer and consumer electronics skills
Ability to use personal computer and relevant software applications including the billing system
Proven verbal and written communication skills
Ability to handle irate customers and resolve issues
Ability to prioritize and organize effectively
2+ years of call center experience in customer service or phone sales, or equivalent experience

INNOVA

Carrollton, TX 75007

O4-year college degree required
O2+ years Development or Architecture experience for multi-tiered business applications
O5+ years production systems Architecting and/or support role.
OProven experience with supporting monitoring tools such as - Dynatrace, Tivoli, Splunk, Sitescope, Catchpoint
OFamiliarity with supporting monitoring on Cloud and Containers infrastructure
OKnowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc.
OProven experience in programming languages (Java and/or .NET)
OProven experience in application/network performance and availability monitoring
OProven experience in N-Tier Architecture supporting a multitude of products (Webserver, Middleware, Database, etc.)
OKnowledge of ITIL functions and processes
OAn excellent communicator, able to network and influence across multiple levels is required of this role
OA self-motivated, hands-on, driven individual.
OA strategic thinker who can link business context to technical reality.
OPrevious experience in development and/or support of Banking applications.
O Experience with monitoring of Microsoft teams , Co-pilot , M365
OExperience in Major Incident Management