1203 Technical Support Edtech Remote jobs in Texas

Remote Tech Support Advisor

VXI Global Solutions LLC

Houston, TX 77084

$17.31/hr

RemoteHealth Insurance

Remote Call Center
What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration: Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals.
Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting.
Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring: Proven experience in customer support or technical assistance, ideally in a call center setting.
Strong verbal and written communication skills.
Problem-solving abilities with a flexible, adaptable approach to challenges.
Confidence in navigating multiple software tools and systems to resolve issues.
A self-motivated attitude with effective time management skills.

SmartExplore AI is experimental.

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In-Home Sales & Tech Support (Part Time)

ASURION INSURANCE SERVICES

Fort Worth, TX 76137

Onsite

A valid driver's license and satisfactory driving record with at least 1 year driving experience
A personal vehicle (excluding motorcycles)
Proof of valid car insurance
The maximum expected travel distance is 120 miles, one-way
A part-time schedule with afternoon and evening availability required
This is a local, in-home field role requiring daily travel to customer residences – not Remote
Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
A personal cellphone

SmartExplore AI is experimental.

New, Posted 1 day ago

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IT Assistant

Kim s Convenience Stores

Palestine, TX 75802

OnsitePaid Time OffRetirement Benefit

Associate degree or industry recognized certificate in Computer Science
2+ years of experience in computer networks and systems administration / maintenance
Strong knowledge of Microsoft Windows operating systems, Active Directory, & DNS
Must possess strong knowledge of and be able to troubleshoot LAN, WAN, & VPN
Must be able to lift to 30 lbs. and be able to work in confined spaces.
Must be able to climb up and down a 10' ladder
Must be able to run network cables in attics and other cramped non-air-conditioned spaces for short periods of time.
Must possess a clear driving record and be able to travel to locations to perform repairs
Good written and verbal communication skills
Good interpersonal and problem-solving skills

SmartExplore AI is experimental.