209 Ticket Agent jobs in Vantage, WA

2+ years of experience in backend engineering, AI automation, or complex systems integration
Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting)
Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases
Practical experience building for live, non-mocked environments and handling multi-turn system interactions
Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors
This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence.

Ace Hardware Corporation

Moxee, WA 98936

High School Diploma or equivalent
Excellent computer skills. Experience with Microsoft Word, Excel and Outlook required. Experience with AS400, WMS, and SAP preferred.
Customer service experience.
Excellent phone skills including professional phone presence.
Excellent writing ability
Expert problem solving skills, with ability to interact with customers and follow through quickly with problem resolution
Ability to work in warehouse/office environment.
Flexibility to work earlier or later to complete daily tasks.
Self-starter who is motivated and works well independently with little supervision
Schedule, coordinate, and track all backhaul loads with drivers, carriers, and vendors.
Maintain accurate records of all inbound and outbound backhaul shipments.
Communicate load details, appointment times, and route changes to drivers and dispatch in real time.
Update internal systems with load status, delivery times, and exceptions.
Verify backhaul documentation, including bills of lading, invoices, and delivery receipts.
Collaborate with procurement, warehouse, and transportation teams to identify backhaul opportunities to reduce transportation costs.
Monitor carrier performance and escalate service issues as needed.
Ensure compliance with company policies, safety requirements, and DOT regulations.