682 Call Center Representative jobs in Vermont

Competitive wages

Profit sharing

This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route.

401(k) with company match

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Formal training through our SCP program to set you up for success as an RSR

Continuous training and growth opportunities

Monday–Friday daytime hours with no nights, weekends

Monday–Friday daytime schedule, no nights or weekends

Must be at least 21 years old

A valid driver's license

A clean driving record

Reliable transportation.

Meet all Department of Transportation (DOT) requirements

A physical exam

High school diploma, GED, or military service required.

Capable of lifting, carrying, and pushing up to 50 lbs.

With the ability to remain on your feet for extended periods.

Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.

Prior experience in customer service, route sales, or delivery, roles is a plus!

$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment.

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D; Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

8-hour shift Monday - Friday between 8am - 8pm EST with rotating on-call weekend responsibilities on Saturdays or Sundays, overtime, & holidays (work schedule will vary based on business needs)

Ability to work 8-hour shift Monday - Friday between 8am - 8pm EST with rotating on-call weekend responsibilities on Saturdays or Sundays, overtime, evenings, & holidays (work schedule will vary based on business needs)

Active and unrestricted Pharmacy Technician licensure, registration, or certification as required by the state of residence and business needs. Candidates must meet and maintain all applicable state, certification, and company requirements throughout employment * Pharmacy Technician Certification Board (PTCB) * State Board of Pharmacy licensure or registration in state of residence, if required * ExCPT - Pharmacy Technician Certification through the National Healthcareer Association (NHA) * Other approved prior authorization or pharmacy technician certification, as accepted by the business

6+ months of experience in customer service, customer relations, healthcare, pharmacy, call center, or direct interaction with healthcare professionals

Basic level of proficiency with Microsoft Excel, Word, Outlook, and Teams, including the ability to create, edit, save, send, and manage basic documents, spreadsheets, emails, and communications

Basic level of ability to navigate multiple systems, screens, job aids, knowledge articles, and electronic workflows while maintaining accuracy during calls and case processing

Ability to work 8-hour shift Monday - Friday between 8am - 8pm EST with rotating on-call weekend responsibilities on Saturdays or Sundays, overtime, evenings, & holidays (work schedule will vary based on business needs)

Currently located in the state of Maine or Vermont

Frequent speaking and listening using a headset; sitting for extended periods; use of hands and fingers across a keyboard and mouse; and extended periods working at a computer

Reliable high-speed home internet access, with the ability to use a hard-wired ethernet connection when required

Secure, private home workspace that supports protection of confidential information and compliance with company telecommuters, privacy, and security policies

Candidates are required to pass a drug test before beginning employment.

Experience with prior authorization, appeals, pharmacy benefit management, prescription drug benefits, formulary review, pharmacy claims, or healthcare coverage processes

Knowledge of Medicare Part D, commercial, Medicaid, exchange, or client-specific pharmacy benefit requirements

Knowledge of call center systems such as CMS, IEX, CTI, TCS, or similar telephony, workforce, and case-management platforms

Experience working in a high-volume, production-based, quality-monitored, or compliance-driven environment

Familiarity with pharmacy terminology, medication names, brand and generic drug names, SIG codes, benefit terminology, and healthcare documentation standards

Medical, dental, and vision coverage

Company-paid life and disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources such as adoption and surrogacy assistance

Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.

Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.

Must be at least 18 years of age

Possess a valid driver's license.

Regardless of education level, you must be able to read, write, and count accurately.

Ability to work outdoors in adverse weather conditions.

It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.

Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.

Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).

Ability to occasionally lift or reach merchandise overhead.

Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.

Ability to move throughout the store for an entire shift.

Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.

Ability to operate and use all equipment necessary to run a store (e.g. dolly, hand truck, forklift, baler, computer, cash register).

Ability to constantly operate store equipment such as computer, cash register, and other store equipment.

Ability to read, write, and count accurately to complete all documentation.

Ability to handle and be in contact with birds/poultry.

Ability to drive or operate a vehicle for business needs.

Ability to work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.

Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

Supervisory experience preferred.

High school diploma or equivalent is preferred, but not required.

Obtain license or certifications as needed by the business.

Ability to successfully complete training and certification to dispense propane, and to dispense propane.

Ability to successfully complete all required training.

Ability to successfully complete training and certification for various business needs.