Certification, Diploma, or associate degree in small engine repair, electronic equipment technology or electrical engineering technology
Certification, Diploma, or associate degree in any engine repair, electronic equipment technology or electrical engineering technology.
1 year experience in understanding the maintenance needs of equipment including two-cycle engines, four-cycle engines, diesel, electric, and cordless equipment.
1 year of experience in parts identification and sales, including matching components to specific engine models, explaining repair options, and recommending compatible replacement parts and maintenance products.
1 year of experience in equipment service operations, including performing inspections, preventive maintenance, and safety checks, as well as documenting work orders and repairs accurately.
1 year of experience in a customer-facing service environment, providing technical advice, demonstrating proper equipment use, and ensuring customer satisfaction through quality workmanship and clear communication.
1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.