High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Proven call center experience.
Entry-level network troubleshooting:
* Ability to set up home Wi-Fi Network
* Ability to set up and configure router or switch.
* Core proficiency with a laptop or desktop computer.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.