150 Data Center jobs in Wabasso, FL

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      Call Center Rep Work From Home

      Hire Standard Staffing

      Wabasso, FL

      $120,000/yr
      RemoteHealth Insurance

      • Comfortable using Zoom and other online communication tools.
      • No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
      • Must be a U.S. or Canadian citizen.
      SmartExplore AI is experimental.
      New, Posted 1 hour ago
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      WFM Manager

      Teleperformance

      Vero Beach, FL 32960

      ~ 21 min OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

      • Experience in Automation, creating dashboards
      • Ability to understand, analyze, and report on call center metrics
      • Generate inclusive alerts for situations that could disrupt service levels or efficiency (e.g., technical issues causing idle time, higher‑than‑forecasted call volume, excessive AUX/ACW usage, agent population shrink)
      • Strong organizational skills with the ability to prioritize workload, meet deadlines, and perform multiple tasks with attention to detail in a challenging, fast-paced, shifting-priority environment
      • Communicate with operations management for prompt resolution of identified issues
      • Ensure adherence to all TP policies and procedures (including Security, HR, and Operations) and promptly report any known infractions to appropriate TP management
      • Perform other duties as assigned by a supervisor or management
      • Workforce Management experience required
      • Ability to provide leadership and direction to mission control analysts, scheduling analysts, and coordinators to drive efficiency and optimize service delivery
      • Partner with operations in recruiting overtime/VTO to support day‑to‑day staffing needs
      • Provide required reporting to clients and internal leadership, including switch and performance reports, attendance and adherence reports, outage documentation, staffing impacts, and ad hoc reports as needed
      • Must demonstrate strong analytical, numerical, and problem-solving skills
      • Flexible schedule and impeccable attendance record
      • Knowledge on Machine learning language
      • Exchange information with clients and vendors in a virtual call center environment
      • Ability to define problems, collect data, establish facts, and draw valid conclusions; must be enterprising, diplomatic, and proactive in solving problems
      • Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment
      • Minimum 3 years call center experience and 2 years WFM experience
      • Monitor established thresholds for schedule adherence, online states, and off‑phone events (breaks and pre‑approved AUX modes); ensure non‑approved agent states are limited (ACW, long calls, AUX modes)
      • Excellent verbal and written communication skills with the ability to effectively present information across all levels of the organization
      • Proficient in MS Excel and WFM software utilized by managed projects (e.g., Blue Pumpkin, IEX, Aspect)
      SmartExplore AI is experimental.

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