Experience with device imaging and deployment solutions such as SCCM, MECM, or Windows Autopilot.
Experience supporting macOS devices.
Experience with Mobile Device Management (MDM) platforms such as Intune, Jamf, Ivanti/MobileIron, or AirWatch.
Experience supporting iOS and iPhone devices.
Familiarity with Virtual Desktop Infrastructure (VDI) environments.
Knowledge of inventory and asset management processes.
Relevant certifications such as CompTIA A+, Microsoft certifications, or equivalent.