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At least 2 years of human resources experience or equivalent combination of experience and education.
Working knowledge of Microsoft Office Suite.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Comfortable navigating computer systems and software to assist customers or manage activities.
Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning.
Proficiency with Microsoft Office Suite or related software.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Excellent customer service skills.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to maintain a seated or standing position for extended durations.
Able to navigate and access all facilities.
Close vision for computer-related activities.

SmartExplore AI is experimental.

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Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
Must be a U.S. or Canadian citizen.

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