700 Desktop Support Job Training Program jobs in Washington,DC

Provide level 1 and 2 support to local and remote offices
Provide support via walk-up, phone, chat, and email
Resolve all first and second level support requests
Document incidents and problems in Halo and escalate issues to the appropriate teams when required
Train users on how to use hardware and software where necessary
When down time, which is rare, document new procedures and processes within technician knowledgebase
Demonstrated experience resolving level 1 and 2 technical issues in a M365 cloud environment which includes:
O Entra ID (MFA resets, conditional access issues, device registration issues,
SSO TS, review sign-in logs)
O Outlook (TS login issues, fixing mailbox sync issues, managing shared mailboxes, helping set up calendar permissions, recovering deleted items)
O Exchange Online (managing distribution groups, shared mailbox permissions,
Delegation, mail flow rules, message trace)
O OneDrive (sync errors, file restore, missing files, sharing issues,
Conflicts between desktop and cloud versions)
O SharePoint (user permissions, access denied errors, syncing libraries to OneDrive, document sharing)
O Teams (sign in problems, microphone/camera issues, meeting TS, channel/team
Access, permission and guest access)
O Intune (device compliance issues, app deployment failures, wipe/retire lost
Devices, TS conditional access, patching and security baseline issues)
O Defender (spam/phishing quarantine, investigating blocked email, URL rewrite
Issues, safe links/safe attachment issues)
5+ years of experience working with Windows 11 OS
Must be familiar with ITIL, Hardware Life Cycle Management, Change Management, Incident Management
Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools.
Able to assist users with connectivity issues, ensuring they can access
Network resources and the internet.
Able to identify and resolve issues related to DNS and DHCP, such as
Incorrect IP addresses, domain name resolution failures, or DHCP server
Outages.
Azure AD/ Entra ID
Intune
Onedrive, Outlook

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Software Job Training Program

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Automotive Tool Sales/Route Manager - Full Training

Mac Tools

Alexandria, VA 22304

Flexible Schedule

Strong credit profile
Initial down payment
Financial strength is a key factor in our franchise approval process

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Retail Management Training Program

ALDI

La Plata, MD 20646

$29.50/hr

Requires TravelHealth InsurancePaid Time OffRetirement Benefit

At least 18 years old required.
High school diploma or equivalent preferred.
Prior experience in a retail environment and prior management experience.
May be required to obtain a ServSafe certification or other applicable state/local certifications to ensure compliance with food safety regulations.
May be required to handle and sell alcoholic beverages and meet any state and local requirements for handling and selling of alcoholic beverages.
Full-Time Store Manager Trainees will train at multiple locations and must have flexibility to travel within divisional requirements.
Travel within divisional requirements.

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