1597 Telecom Analyst jobs in Washington,DC

Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
5+ years of experience in network operations, quality assurance, or related roles
TS/SCI with Poly required
ITIL V3 or 4 certification and training
Good working knowledge of the Service Management workflows and ITSM processes
Experience with major ITSM platforms (e.g., ServiceNow, BMC Remedy)
Knowledge of network technologies and protocols
Experience with quality assurance methodologies and auditing processes
Excellent analytical and problem-solving skills
Strong leadership and team collaboration abilities
Outstanding communication and reporting skills
Proficiency in ITSM tools and data analysis software

U.S. Customs and Border Protection

Chevy Chase Village, MD 20815

State Farm

College Park, MD 20740

A valid driver's license is required
Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
Strong knowledge of property insurance policies, coverage and claim handling practices
Knowledge of both residential and commercial building construction
Familiarity with local regulations and compliance requirements in your assigned territory
Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
Proven ability to assess damages, estimate repair costs, and negotiate settlements
Detail-oriented with strong organizational and analytical skills
Proficient in using claims management software and other relevant tools
Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
May be required to complete Rope and Harness Safety Training
Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s)