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Tier Iii Product Support Analyst Remote

Washington,DC

832 Tier Iii Product Support Analyst Remote jobs in Washington,DC

Featured Opportunity

Data Entry Clerk Work From Home - Part-Time Focus Group Participants ($750/Week)

Apex Focus Group - Washington, DC

Apex Focus Group - Washington, DC

Data Entry Clerk Work From Home - Part-Time Focus Group Participants ($750/Week)
$750/wk
RemoteNo Experience
New, Posted 2 hours ago
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Senior Technical Business Analyst / Scrum Master

Dev Technology Group

Reston, VA 20190

RemoteUrgently HiringFlexible ScheduleEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • U.S. Citizenship is required
  • Candidates must possess or be able to obtain a DHS Final Security Clearance.
  • Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field.
  • Minimum six (6) years of experience in Business Analysis, Technical Analysis, Software Development, Scrum Master, or software delivery roles.
  • Certified ScrumMaster (CSM) certification required.
  • Experience serving as Scrum Master on Agile software development projects.
  • Experience gathering, analyzing, documenting, and managing business and technical requirements.
  • Experience writing User Stories, Acceptance Criteria, and Functional Requirements.
  • Technical or software development background with exposure to:
  • React
  • Node.js
  • GitHub
  • Experience working within AWS cloud environments.
  • Experience using Jira and Confluence to manage Agile delivery.
  • Strong understanding of Agile software development methodologies.
  • Excellent analytical, organizational, and critical-thinking skills.
  • Strong facilitation, negotiation, and conflict resolution skills.
  • Exceptional written and verbal communication skills.
  • Ability to communicate effectively with executive leadership, clients, technical teams, and business stakeholders.
  • Demonstrated ability to prioritize competing responsibilities in a fast-paced Agile environment.
  • Proven ability to work independently while leading collaborative teams.
  • Strong attention to detail and commitment to delivering high-quality work.
  • Ability to obtain the required government security clearance requiring U.S. Citizenship.
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New, Posted 1 hour ago
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Digital Network Exploitation Analyst - Mid to Experienced Level (Maryland)

National Security Agency

University Park, MD 20782

New, Posted 1 day ago
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GEOINT Analyst

ManTech

Springfield, VA 22150

New, Posted 1 hour ago
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Digital Network Exploitation Analyst - Mid to Experienced Level (Maryland)

National Security Agency

Rosslyn, VA 22209

New, Posted 1 day ago
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GEOINT Deployment Analyst

ManTech

Springfield, VA 22150

New, Posted 7 hours ago
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Sr. Reliability Technical Program Manager, Infrastructure Reliability&Quality

Amazon Data Services

Herndon, VA 20171

New, Posted 1 day ago
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Senior Dynamics Developer

GovCIO LLC

Washington, DC 20024

$175,000/yr
Remote

  • Bachelor's with 12+ years (or commensurate experience)
  • 5 years of experience in Power Platform and Portals
  • Experience to lead implementations of Call Center, IVR, and other modern functionality and modules within Dynamics.
  • Copilot Studio, Chat, and Secure Messaging.
  • C#, .Net, Javascript, FetchXML
  • Support SDLC documentation such as the Design Documents and Implementation Plans
  • Support deployments
  • Attention to detail, a can-do attitude, and knowledge of Microsoft Dynamics and Portals is needed.
  • Provide support to Support Team for Operations/Production troubleshooting and problem solving
  • Work in a collaborative, fast-paced Agile Scrum environment
  • Clearance Required: Public Trust
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New, Posted 4 hours ago
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Supervisory Program Analyst - Health Care Contract Management

Veterans Health Administration

Washington, DC 20011

New, Posted 1 day ago
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Information Technology & Data Analyst

The Johns Hopkins University Applied Physics Laboratory

Laurel, MD 20707

$100,000/yr

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New, Posted 2 hours ago
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Audio AI Engineer

Dev Technology Group

Washington, DC 20251

RemoteFlexible ScheduleBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Bachelor's degree in Computer Science, Data Science, Machine Learning, Computational Linguistics, or a closely related field.
  • Strong data-engineering background building production pipelines for large, messy, or unstructured audio/text datasets.
  • Hands-on experience fine-tuning or adapting speech/audio models using parameter-efficient methods (LoRA, QLoRA, adapters) and/or model compression techniques (quantization, distillation, pruning) for constrained hardware.
  • Practical experience with ASR/speech-to-text model development and evaluation across multiple languages, including error analysis under real-world conditions (accents, noise, code-switching).
  • Strong Python and SQL skills; experience with PyTorch, Hugging Face Transformers/PEFT, torchaudio, librosa, or comparable tooling.
  • Experience deploying and monitoring production ML systems, with an understanding of secure handling of sensitive audio, transcripts, and derived data in a regulated environment.
  • Ability to clearly explain model behavior, tradeoffs, and limitations to both technical and non-technical stakeholders.
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