2778 Technical Support jobs in Waterford,WI

USD $74,625.00 - $84,575.00 plus any applicable bonus

Flexible work arrangements

Savings & Retirement benefits

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and Volunteer Time Off

Ability to work flexible hours as business needs dictate.

Associate degree

5 years of relevant customer service experience (Parts sales, technical support, field service)

In lieu of associate's degree we will consider either: * One-year mechanical program certification with four (6) years of above stated experience * High School Diploma/GED with five (7) years of above stated experience.

Minimum typing skill of 35 WPM

Minimum one year experience using Window based systems

Proficient in Microsoft Office Suite

Ability to work flexible hours as business needs dictate.

Preferably Business, Communication, Mechanical, or Technical discipline

Experience within a dealership environment strongly preferred

$20.00 - $23.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Experience working with IT Service Management (ITSM) platforms and ticketing systems

Experience supporting Windows-based environments, Microsoft 365 applications, and end-user devices

Experience with user account management and basic network troubleshooting preferred