953 Computer Support Analyst Ii jobs in Wheaton,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

SmartExplore AI is experimental.

New, Posted 1 day ago

Recommended

Apply Directly

Information Technology Professional (IT Support)

U.S. Navy

Wheaton, IL 60189

New, Posted 22 hours ago

Recommended

Easy Apply

Analytics Developer

Covista

Lombard, IL 60148

Hybrid~ 15 minHealth InsurancePaid Time OffRetirement Benefit

Bachelor's Degree in Computer Science, Engineering or Information Systems. Required
Two (2) years Proficient BI developer with developing BI reports and Dashboards in Power BI.
Five (5) years overall in BI-related experience.
Three (3) years SQL experience with Relational Database Management Systems (RDBMS).
Experience with the Agile Methodology.
Experience in data modeling and entity relationship diagram conventions and various data modeling patterns.
Knowledge in performing data manipulation using Dataflows, Power Query and DAX calculations using Power BI.
Understanding and application of BI technologies, including security, portal settings, data connection settings, refresh frequencies, interaction with data sources, etc.
Strong visualization skills with proven ability to utilize the full functionality of Power BI or similar BI tools.
Excellent listening, verbal and written communication skills; ability to communicate effectively at all levels of the organization.
Strong collaboration and interpersonal skills.
Demonstrated ability to perform duties and responsibilities on time with moderate supervision.
Applicants must be currently authorized to work in the United States on a full-time basis. Covista will not sponsor applicants for work visas.

SmartExplore AI is experimental.

New, Posted 1 day ago

Privacy and Compliance Analyst

Endeavor Health

Warrenville, IL 60555

~ 16 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bachelor's degree, required
3+ years of experience in the compliance and/or privacy department
Certification: CHPC, RHIA, or CHC strongly preferred

SmartExplore AI is experimental.

New, Posted 22 hours ago

Easy Apply

Tech & Sim Support Specialist

Chamberlain University

Lombard, IL 60148

RemoteHealth InsurancePaid Time OffRetirement Benefit

2 years' experience with desktop support or in a help desk
2 years' experience with Microsoft Active Directory in a large network environment
Entry level experience with networking, data, and voice systems
Must achieve Chamberlain University SimCare Technical Support Certification as evidenced by successfully completing Laerdal, Gaumard and Learning Space training
Ability to lift up to 50 lbs

SmartExplore AI is experimental.

New, Posted 1 day ago

Apply Directly

Internal Auditor

Ace Hardware Corporation

Oak Brook, IL 60523

$66,000-$82,600/yr

~ 21 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bachelor's Degree with focus in Accounting, Finance, or Business.
1-3 years' experience in Internal Audit, Accounting, Finance, or Business.
Excellent written and oral communication and presentation skills.
Experience with basic technological applications (i.e., Microsoft Office).
Ability to establish effective internal & external working relationships.
Ability to work independently in a deadline-focused, fast-paced environment, while providing timely project status updates to Manager.

SmartExplore AI is experimental.

New, Posted 1 day ago

Recommended

Apply Directly

Task Supervisor, Assoc

Curtiss-Wright

Lombard, IL 60148

~ 15 min OnsitePaid Time OffRetirement Benefit

2-5 years of experience in a similar role
High school, Associate's Degree preferred
Ability to read and interpret blueprints, layouts and process worksheets and inspect parts.
Must be able to communicate effectively.

SmartExplore AI is experimental.