High School Diploma or equivalent education required
1+ year of customer service or operations experience
1+ year of specialized experience preferred
Familiarity with USPS and commercial carrier processes (UPS, FedEx, DHL) preferred
Experience with mailroom equipment (e.g., postage meters, envelope openers, barcode scanners) preferred
Excellent verbal and written skills
Proficiency with computer systems and ability to learn new software applications quickly
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook