538 Guest Relations Rep jobs in Williamsburg,VA

$15 per hour

Opportunity to earn up to $300 in certification incentives in your first month of servicing by reaching the milestones below:

$50

$200

Access to program experts who are available to meet with you upon request

Free certification to provide you with the information you need to be successful as a Customer Service Representative.

Exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!

Flexible scheduling

Hours of operation are Monday through Friday, 8:00 AM to 8:00 PM ET.

A minimum of 20 hours per week

Certification runs for 10 days, Monday-Friday, from 10:00 AM – 6:30 PM ET

Servicing at least 10 hours in Week 1

Servicing at least 10 hours in Week 2

Servicing at least 30 hours per week in Weeks 3 and 4

At least one year of experience in a call center customer service environment

Quiet, dedicated workspace

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)

A PC with Windows 11 (Macs and Chromebooks are not supported at this time)

At least 8GB of RAM, with at least 4GB available for use

A processor capable of reliably running all required software and programs simultaneously

Up-to-date antivirus software

Dual monitors, each capable of displaying at least 1024 x 768 pixels

A USB noise-cancelling headset

A webcam for your Certification experience

A smart phone to facilitate dual-factor authentication

You reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.

A minimum of 20 hours per week

Medical office, pharmacy, or non-clinical medical experience is very helpful.

Salary Range: 13 To 14 (USD) Hourly

Medical, dental, and vision coverage

A Health Savings Account (HSA)

Fitness and wellness programs

Disability insurance

Basic and voluntary life insurance

An Employee Assistance Program (EAP)

A hearing discount program

Most roles involve working a variety of shifts, including days, evenings, weekends, and holidays

AM and PM availability is offered, subject to position availability and until shifts are filled

Schedule flexibility, including weekdays, weekends, and holidays, may be required to support guest and business demands.

Ability to understand and communicate basic English to assist guests and follow safety procedures.

Knowledge of pool cleaning equipment and maintenance practices.

Ability to follow verbal and written instructions.

Previous hospitality, resort, or customer service experience preferred.

Knowledge of resort layout and amenities preferred.