414 Airline Customer Service Agent jobs in Willow Spring, NC

Two-year degree or certificate with emphasis in telecommunications or IT
2+ years of experience in a 24x7 Operations Center
2+ years of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance technician roles
2+ years of experience in NOC, dispatch, call center or help desk support
Ability to read, write and speak English
Knowledge of HFC network concepts, DOCSIS and end-user support principles
Familiarity with Managed Wi-Fi tools and the ability to use them to troubleshoot basic issues
Ability to collaborate effectively within a team environment
Practical problem-solving skills and the ability to address situations with limited standardization
Proficiency with desktop computer hardware and software monitoring tools for network performance analysis
Ability to write routine reports and correspondence and produce reports outlining network trends
Capability to distinguish and identify various colors for alarm state identification in current tools and software

RecruitMilitary Placement Services

Raleigh, NC 27610

TJX

Raleigh, NC 27615

1 year retail and 6 months of leadership experience
This position has a starting pay range of $14.00 to $14.50 per hour
Available to work flexible schedule, including nights and weekends
Promotes safety awareness and maintains a safe environment
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs
Responsible for promoting an excellent customer experience
Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Other duties as assigned