QSR General Manager
Full-Time, Exempt
Must hire, train, and develop team members
The General Manager must convey the culture to his/her crew and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the brand's success
Staffing the restaurant timely and efficiently with a carefully selected team
Ensure the restaurant environment is always safe for both team members and guests
Oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
Write and implement or monitor shift leader development and performance plans
Ensure performance plans are written and executed as needed
Make all final hire and separation decisions for restaurants and ensure proper procedures are followed regarding hiring, promotions, and separations
Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
Own the performance of the entire team
Create the culture in the restaurant through respect, recognition, and reward
Leave customers with a positive, long-lasting impression of their experience
Help the kitchen staff when needed
Follow directions when given by the managers
Computer savvy and comfortable using computerized register (POS) systems
Possess great cash-handling skills
Professional, polite, and reliable even when under stress
Must have excellent interpersonal and people skills
Must have integrity, honesty, and accountability