High School Diploma/GED
6+ months of experience in an office setting, customer service setting (over the phone or face to face), phone support role, or call center environment
Beginner level of proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Ability to work our normal business hours of 8:00am - 4:30pm EST, Monday - Friday
Ability to complete training onsite before transitioning to work from home
Full Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.
Candidates must be able to perform all essential job functions with or without reasonable accommodation
Must be 18 years of age OR older
Candidates are required to pass a drug test before beginning employment.