1002 Bail Agent Trainee jobs in Woodbury Heights,NJ

YubiKey hardware security token-provided by the client to protect access to systems and support one-time password (OTP) verification.

Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).

Quiet and secure workspace to manage a consistent flow of calls.

Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).

High School diploma or equivalent.

Background check, drug test, and fingerprinting required.

Agents must agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted.

Photo ID verification is also required.

Windows 11 (most recent version, fully patched with no pending updates).

8 GB RAM or greater.

Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.

Dual monitors required.

Webcam required-you must be on camera during all class and engagement activities.

Hardwired Ethernet connection required.

Apple or Android cell phone for secondary code verification.

This opportunity is not available to residents of Delaware, Hawaii, Indiana, Michigan, Nevada, or New Mexico.

Financial services and banking experience strongly preferred-ideal agents have a background in financial services, prepaid products, credit, or banking support.

Two or more years of experience in a customer-facing call center environment, ideally with a financial institution, online bill pay service, or technical support.

Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

Background supporting elderly, disabled, or low-income populations, or familiarity with government benefits.

Ability to support callers with low digital or financial literacy.

Recruitment incentive up to $40,000

U.S. citizenship is required.

Possess a current valid driver's license.

Must be REAL ID compliant.

Must be at least 21 years old at the time of application.

Submit to a drug test prior to your appointment and random drug testing while you occupy the position.

Obtain a Top-Secret Clearance and retain it during your career.

This position requires an automatic credit check after initial qualifications are met.

Carry and use a firearm.

Maintaining firearm proficiency is mandatory.

Candidates are required to complete an intensive 13-week training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA, followed by specialized 18-week training at the James J. Rowley Training Center in Laurel, MD.

Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.

Certify that you have registered with the Selective Service System or are exempt from having to do so

Must have uncorrected vision of at least 20/100, correctable to 20/20 in each eye.

LASIK, ALK, RK, and PRK surgeries are acceptable if required post-surgery visual tests are passed: Lasik (3 months), PRK (6 months), ALK/RK (1 year) waiting periods apply.

Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges