Having prior experience troubleshooting classroom technologies is a plus.
Proficient in Windows XP/Windows 7
Experience with VMware/server virtualization
Ability to install network operation systems and perform simple upgrades to the network
Able to troubleshoot network systems
Have advanced knowledge on troubleshooting desktop systems
Have advanced configuration and management of windows software
Configure and manage network based user profiles (Active Directory or other Directory Service tools)
General network experience with printers/routers/adding users/grouping
Server Hardware configuration
Manage switch configuration and troubleshooting
Implementation of patch implementations of individual NOS
LAN/WAN experience
Basic knowledge and support of SAN environments
Support of virtual server environment
Advance knowledge of troubleshooting email
Advanced knowledge of workstation setup and installs.