490 jobs in Mazon,IL

Associates degree required
Bachelors degree preferred
Deliver exceptional, world-class customer service in a collaborative work environment.
Build and maintain positive relationships with customers and internal partners at all levels.
Provide product information and answer basic technical questions regarding product use, installation, and applications.
Accurately enter customer orders on the same day they are received.
Prepare written price quotations as requested by Sales or Management.
Track order fulfillment and proactively communicate order status to customers.
Stay current on pricing, product design, and availability.
Process EDI orders as applicable for assigned accounts.
Support and provide input to customer service policies and procedures.
Participate in daily KPI reviews and regular team meetings.
Maintain accurate, organized records and documentation.
Perform other duties as assigned by the Manager.
Must be able to form and maintain good relationships with external customers and internal customers at all levels of the organization.
Excellent verbal and written skills, telephone skills required.
Computer skills in Excel and Word required. Aptitude to learn new software programs required.
Demonstrate basic math skills to convert from square feet to metric and metric to square feet.
Must be able to think “outside of the box” and possess creative thinking skills.
Must be able to act with a “sense of urgency” when managing customer accounts.
Must be able to multi-task and work in a fast pace environment.
Order Entry experience (previous experience with AS400 helpful)
Contract Pricing experience a plus.
SalesForce experience highly preferably.