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Hotel Housekeeping Manager

Courtyard by Marriott

Houston, TX 77079

~ 32 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Directs hotel housekeeping program
Directly supervises 10-30 employees in the Housekeeping Department
Establishes standards and procedures for work of hotel housekeeping and laundry staff including safety, usage of chemicals, cleaning, storage etc.
Plans work schedules to ensure adequate service and within budgeted labor guidelines
Monitors chemical systems and usage of the laundry and cleaning procedures to ensure cost control
Inspects hotel guestrooms daily, may assist in cleaning guestrooms, or doing laundry as needed
Ensures proper storage and security of housekeeping room keys
Communicates regularly with Front Desk on status of room inventory
Ensures guest satisfaction through quick attention to questions, concerns or problems
Inspects and evaluates physical condition of property. Examines carpets, drapes and furniture for stains, damage, or wear. Plans for carpet shampooing, turning of mattresses and spring/fall extensive cleaning
Submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space
Inventories and purchases supplies and equipment per purchasing guidelines and budget
Investigates new and improved cleaning instruments and methods
Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards
Employees must also maintain a professional image and report to work as scheduled
Physical demands: stand, walk, talk and hear; use hands to handle, grasp or type; stoop, kneel, crouch, bend or twist; sit; reach with hands and arms; climb or balance; smell; push, pull or lift over 10 pounds; frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds; specific vision abilities