2633 jobs in Ponte Vedra Beach,FL

Customer Service Rep Work From Home

Hire Standard Staffing

Ponte Vedra Beach, FL

Adecco

Jacksonville, FL 32210

High School Diploma or GED
2+ years of call center/contract center experience
Ability to work effectively in a fast-paced environment
Proficient with de-escalating situations
Excellent analytical skills
Intermediate MS Office Suite skills
Strong communication skills
Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
Display passion, commitment and deliver an experience that improves our customers' financial lives