668 jobs in Potterville,MI

Call Center Rep Work From Home

Hire Standard Staffing

Potterville, MI

Aristocrat Interactive

Lansing, MI 48911

High School Diploma or equivalent experience
Proficiency with computer systems and applications
Demonstrated experience in data reporting
Previous experience as a control room operator or in a similar role
Outstanding customer service skills
Ability to follow detailed protocols
Demonstrated accuracy with a consistent attention to detail
Excellent grammatical and typing/data entry skills with an emphasis on accuracy
Organized with proven time-management skills
Ability to remain focused and organized
Dedicated to Company standards and values
Ability to make decisions, show discretion, and take initiative when management is not present
Positive attitude with the ability to maintain a friendly, professional, and courteous demeanor
Highly developed verbal, interpersonal, and written communication skills
Record activities and archive daily logs
Monitor the health of the operating system
Open production tickets for system issues
Stay current on all new developments and procedures regarding protocols
Provide timely feedback regarding system and equipment failures or client concerns
Maintain information confidentiality
Adopt and promote things we value
Complete tasks according to system directives
Meet monthly performance goals for accuracy, quality, efficiency, and important metrics
Prepare timely internal reports of system and operational incidents
Handle all job duties in strict adherence to policies and procedures
Work towards set goals and targets