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Front Desk Clerk

Treasure Island Resort & Casino

Welch, MN 55089

$16/hr

~ 16 min OnsiteFlexible Schedule

1+ years prior guest service experience
High volume of direct public contact
Excellent problem solving skills
Ability to follow established dress code policies and practice good personal hygiene
Excellent verbal and interpersonal communication skills
Must be able to reach and twist routinely
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
Occasionally must deal with angry or hostile individuals
Accurate and detail-oriented
Must be able to sit for long periods of time with occasional amounts of walking and standing
Ability to speak in a clear, concise and pleasant voice
Must have a good sense of balance, and be able to bend and kneel frequently
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Must be able to perform repetitive hand and wrist motions
Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Highly organized and ability to adapt quickly to changing priorities
Must have the ability to independently lift up to 5 pounds occasionally
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Extensive computer use
Must be able to push, pull and grasp objects routinely
Proven to accurately type
Must have good eye hand coordination