This position will provide on call support for after hours service on a rotating basis and adhere to the McCoy on call coverage guidelines
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Must have current auto liability insurance
Must be regularly available and willing to work at least 8 hours per day, 40 hours per week or such other hours per day or hours per week as the employer determines are necessary or desirable to meet business needs
This position requires occasional travel with overnight stays
Must be available and willing to work such weekends and holidays as the employer determines are necessary or desirable to meet its business needs
Must meet driver's license requirements as required by the Company
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Must maintain regular and acceptable attendance at such level as is determined by management
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
Experience with end point security best practices preferred
Must be able to legally obtain a rental vehicle in all states in which the company does business
Associate's degree (A. A.) or equivalent from two-year college or technical school in Computer Sciences; one year related experience and/or training; or equivalent combination of education and experience

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Customer Service Delivery Advocate

CARVANA

Austin, TX 78745

$18/hr

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Must be at least 21 years of age and possess a valid driver's license.
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
With at least 2 years of customer-facing experience
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
All applicants must pass a drug test and obtain a DOT Medical Card.
Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

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