8960 Account Representative jobs in Boston,MA

Store Manager

Phenom People

Cambridge, MA 02141

Pax8

Boston, MA

Vital Delivery Solutions

Boston, MA 02298

Pavago

Boston, MA

Apex Focus Group

Boston, MA 02298

ALDI

Malden, MA 02148

Wonder Works Construction

Boston, MA

Adecco

Boston, MA 02115

Previous call center experience required.
High School Diploma or equivalent required.
Typing speed of 40+ WPM preferred.
Handle a high volume of inbound calls (200–300 calls per shift) from hospitals and private medical offices.
Follow structured call scripts while providing professional, empathetic customer service.
Triage incoming calls based on urgency, including emergency situations.
Page on-call medical staff for urgent or critical requests.
Support hospital teams with after-hours communication.
Maintain and update schedules, databases, and directories.
Accurately document all calls while working across multiple computer systems.
Handle confidential patient information in compliance with HIPAA and company policies.
Medical call center experience preferred.