Associate or Bachelor's Degree
Contract to Hire position based out of IRVING, TX
Fully onsite position in IRVING,TX
Must have Bachelors Degree to qualify
Salary/pay range: $18.50 - $23.50/hr
Schedule for Customer Care Representative: Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM and one late Friday rotating every four weeks which also includes 1 Saturday a month 8 AM -12 PM
Schedule for Customer Accounts Representative: Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM and 2 Saturdays a month 8 AM – 12 PM
Spanish speaking associates will receive an additional $.50 with payrates
Eligible for benefits (Medical, dental & vision; 401(k); Life Insurance; Disability; HSA; Transportation benefits; EAP; PTO/Vacation/Sick Leave) if eligible
Must be able to work onsite in Irving, TX
Experience requirements: less than three years of professional experience for $21.50/hr tier; 3+ years for $23.00/hr tier
Light collections responsibilities for Customer Accounts Representative
Possibility of benefits eligibility as described for temporary role

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Education: Undergraduate degree from an accredited college or university required.
Certification/Licensure: Current adjuster license (or the ability to obtain and maintain adjuster licenses) in multiple jurisdictions, as required.
Experience: 2+ years of casualty or liability claims handling experience.
Working knowledge of property and casualty insurance principles, tort law, liability doctrines, and standard claims practices.
Working knowledge of basic medical terminology and injury evaluation.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Environment: Comfort commuting to/from and working in a 100% on site setting (listed in this posting), with occasional travel for related meetings/events.