Satisfactory references
Strong desire to succeed in an entrepreneurial environment
Must be able to handle multiple projects, changing priorities and a continually heavy workload
Exceptional oral and written communication skills
Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies
Strong customer service orientation
Ability to keep information strictly confidential
Drug screen check prior to starting with the Company
At least 0-2 years of clerical, administrative duties (real estate experience is a plus)
This is an on-site role with first shift, on-site required; remote or hybrid options are not available
A high school diploma or GED equivalent (college courses preferred)
Pre-employment background checks may include criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification

SIU Investigator Senior (Major Case Unit)

USAA

Houston, TX 77001

Expert knowledge and understanding of fraud investigations as well as application of case law and state laws and regulations.
Experience in concurrent handling of specialty/complex/litigated claims/cases as well as mediation/arbitration/trial preparation and participation.
Ability to capture broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to coordinate and prioritize workload, performing multiple tasks and devising solutions to problems.
4+ years of P&C; SIU/Fraud investigation experience; OR 6+ years relevant fraud industry investigation experience.
Experience using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
High School Diploma or General Equivalency Diploma.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
Must be a skilled investigator with experience taking sophisticated statements from multiple parties to an event.