On-site role
Respond to various media forms
Provide direct customer support involving the use of the company's mobile app and website
Answer inbound calls
Respond to email
Assist as needed
Analyze issues
Instruct callers on solution or escalate to appropriate department
Follow up on accurate and timely ticket resolution
Follow up on escalated issues
Provide escalated point of contact for field personnel or other departments
Interact with operations/store personnel to resolve issues
Report all issues in a timely manner
Recognize and reward peer performance
Maintain good working relationship with peers, management and other departments
Perform any other related duties as required or assigned
Mental alertness and adaptability to office and field area work routines
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience

Merchandiser

Jacent Strategic Merchandising

El Dorado, AR 71730

Contact Center Representative [Full Time - Work From Home]

PainPoint Health

El Dorado, AR 71730

Wellcove

Bastrop, LA 71220

FBI

Crossett, AR 71635

GNC

El Dorado, AR 71730

Sales Associated must be at least 18 years of age.
Must be able to stand or walk for up to eight hours a day.
Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds.
Push/pull up to 20 lbs.
Ability to climb ladders, reach and bend.
Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
Use of a computer up to 60% of the time throughout the day.