Ability to communicate effectively with carriers, customers, employees and management
1 year of customer service experience
Proficiency in Microsoft Office
Strong data entry skills
You will need to be able to explain how WMS systems work
6 months of experience in a warehouse setting
High school diploma or equivalent
Proven ability to multitask and prioritize workload in a fast-paced environment

Front Desk Receptionist

Dogtopia of Fort Worth Downtown

Fort Worth, TX 76137

Building lasting relationships with our Pet Parents
Greeting EVERYONE that walks in or out of Dogtopia
Monday-Friday 1:45pm-8pm
Dogtopia's safety and cleaning standards
Must be available to work weekends and some holidays
Maintain and update cleaning schedule
Data Entry
Maintains neat and organized Front Desk team area at all times
Education in basic dog obedience and training
Sunday 1:30pm-4:30pm
Answering phones, emails, and questions from pet parents
Proficient in data entry and front desk duties
Derive and maintain customer service standards (Smile, Story, Satisfaction)
Understanding our Dogtopia-isms
Must be the first point of contact as a Front Desk Coordinator
Love dogs
Clean and Safe Environment
Saturday 8:30am-5:30pm
Tracking relationship and communication with Pet Parents
Dismissing dogs proactively with ongoing behavior issues and monitors action plans