Answer inbound calls
Interact with operations/store personnel to resolve issues
Analyze issues
Mental alertness and adaptability to office and field area work routines
Perform any other related duties as required or assigned
Instruct callers on solution or escalate to appropriate department
Assist as needed
Respond to various media forms
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience
Follow up on escalated issues
Provide direct customer support involving the use of the company's mobile app and website
On-site role
Report all issues in a timely manner
Provide escalated point of contact for field personnel or other departments
Recognize and reward peer performance
Follow up on accurate and timely ticket resolution
Maintain good working relationship with peers, management and other departments
Respond to email

Mail Handler - No Experience Needed

Postal Job Connect

Sherwood, AR 72120

Assistant Scheduler

Mercer Mass Timber

Conway, AR 72035

T-Mobile

Fort Smith, AR 72903

Effective at balancing customer needs and performance goals. (Required)
6 months of customer service and/or sales experience, Retail environment. (Preferred)
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
At least 18 years of age
Legally authorized to work in the United States
High School Diploma/GED (Required)
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)

Crye-Leike

Conway, AR 72034

Sherwin-Williams

Russellville, AR 72801

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be able to read, write, comprehend, and communicate in Spanish
Must be at least 21 years of age
Must be able to read, write, comprehend, and communicate in English
Must have a valid, unrestricted Driver's License
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future