1425 Analyst Client Service jobs in Cleveland,OH

Bachelor's degree or equivalent experience in business.
Workforce Planning Certification or 4+ years experience in a capacity planning role.
Demonstrated experience with a WFM system including real time scheduling/adherence.
Experience working in a contact center and/ or multi-skilled environment.
Must have strong M/S Office (specifically Excel and Access) expertise; SQL and Crystal reporting expertise also preferred.
Must have analytical forecasting ability and strong communications skills.
Must enjoy working with a large volume of employees at all levels.
The pay for this position ranges from $75,000.00 to $75,000.00 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
Candidates must be willing to submit to a pre-employment drug screen and a criminal background check.
As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.
Applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Contract Support Senior Analyst

CBRE Group

Cleveland, OH 44101

The Cigna Group

Cleveland, OH 44105

1-3 years in Provider Contracting, Network Operations or Pricing
Bachelor's degree in Finance, Accounting, Economics, Healthcare Administration, or a related field preferred. Significant industry experience will be considered in lieu of a Bachelor degree.
Willing and able to take initiative and is results-oriented
Strong analytic skills and financial acumen
Strong communication and presentation skills, along with listening ability
Ability to collaborate with others
Multilingual language skills are highly desired
Proficient in Microsoft Office
For this position, we anticipate offering an annual salary of 71,400 - 119,000 USD / yearly, depending on relevant factors, including experience and geographic location.