7111 Analyst It Support jobs in Naperville,IL

IT Support Analyst

E. A. Sween Company

Chicago, IL 60695

Associate's degree in information technology or related field, or equivalent experience.
3+ years' Experience providing end-user and infrastructure technical support.
Must be on site at Woodridge, IL facility (on-site requirement).
Required hours are 10am-7pm.
Some On call shifts are expected.
Ability to work within an office environment.
Must be able to work in a fast-paced, autonomous environment.
Must be able to organize, prioritize, multi-task, meet deadlines, act professionally, and maintain information confidentiality.
Some travel is required.
Experience with network hardware and software.
Experience working with network and security administrative processes such as password management.
Document incidents, resolutions, and procedures in the ticketing system.
Assist with employee onboarding and offboarding activities. Which includes setting up new equipment for the employee onboarding.
Monitor network connectivity identifying and working with network providers to resolve outages.
Monitoring nightly batch schedules and doing basic troubleshooting if issues occur
Experience monitoring nightly batch schedules and doing basic troubleshooting