At least 1 year of experience in a similar role or customer service environment
A dependable, self-motivated individual who takes pride in their work
Strong communication and interpersonal skills to engage with customers and team members effectively
Ability to adapt to a variety of tasks and work collaboratively with the team

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Front Desk Night Agent / Security - Boutique Luxury Resort

Table Rock Lake Condos at D'Monaco Resort

Ridgedale, MO 65739

Onsite

Completing nightly reporting and audit functions
A reliable, self-directed professional who is comfortable working independently overnight
Ability to remain alert, organized, and proactive during overnight hours
Overnight front desk operations
Strong attention to detail and ability to follow structured processes (audit, reporting)
Professionalism, vigilance, accountability, and sound judgment
Complete nightly audit processes (system balancing, reporting, and reconciliation)
Respond appropriately to disturbances, noise complaints, or suspicious activity
Assist with basic guest needs and problem resolution with professionalism and discretion
Excellent judgment, awareness, and ability to handle sensitive situations calmly
Maintain accurate records and complete all nightly reporting requirements
Communicate key updates, incidents, and notes for morning leadership review
Comfortable working independently
Safe, quiet, and well-managed environment for all guests
Monitor cameras, entrances, and public areas to ensure guest safety
Provide professional and courteous guest service during overnight hours
Prepare and organize materials for the next day's operations (arrivals, departures, notes)
Ensure accuracy of financial transactions, postings, and daily close-out procedures
Coordinate with management or local authorities if necessary
Support light cleaning and organization of common areas as needed overnight
Security awareness
Handling late-night guest interactions
Maintain a clean, organized, and professional front desk and lobby environment
Strong communication and guest service skills
Front Desk Night Agent / Security
Handle late arrivals, early departures, and guest requests efficiently
Manage reservations, room assignments, folios, payments, and guest messaging
Serve as the primary overnight point of contact for emergencies or incidents
Conduct routine property walks and security checks throughout the shift
A candidate who takes ownership of both guest experience and property safety
Ensure a quiet, safe, and comfortable environment for all guests