Bachelor's degree (BA/BS) from an accredited 4-year college or university
MBA or advanced degree preferred
Minimum of 10 years of progressive leadership experience
Experience in managing full P&L; operations
Ability to own and exceed financial performance targets, including revenue, EBITDA, working capital, and cash flow
Experience driving profitability, improving EBITDA, and leading business turnarounds or expansions
Experience in workforce planning and managing labor productivity to meet business needs and financial targets
Strong financial acumen with the ability to interpret data, drive strategic decision-making, and take action to maximize performance
Experience organizing and guiding staff across departments in a lab/industrial setting (as noted in context)
Knowledge of safety, quality, and compliance in an industrial or laboratory setting is a plus
Ability to lead and manage at a site level in Houston (location mentioned)

Recruiter

Onco360

Houston, TX 77001

Team Lead, Customer Success

UVEye

Houston, TX 77007

8+ years in Customer Success, Account Management, or a similar leadership role, preferably within SaaS, automotive technology, or related industries.
Demonstrated experience leading Customer Success teams and driving performance through data, metrics, and operational processes.
Proven track record of managing and scaling Customer Success teams to deliver measurable outcomes across retention, adoption, and expansion.
Strong leadership and people management skills, with the ability to coach, develop, and hold teams accountable for performance.
Exceptional relationship-building and interpersonal skills combined with a data-first approach to customer engagement.
Strong analytical mindset with the ability to interpret customer usage data, dashboards, and CRM insights to inform strategy.
Commercial acumen with a track record of driving revenue growth through customer engagement and expansion opportunities.
Experience working with CRM platforms, analytics tools, and dashboards (Salesforce, HubSpot, or similar).
Technical aptitude with the ability to understand UVeye's AI-driven technology and integrate it into dealership operational workflows.
Experience collaborating cross-functionally with Product, Engineering, Sales, and Operations teams.
Knowledge of the automotive industry or dealership operations is highly preferred.