1197 Applications Engineer jobs in Albany,NY

Field Service Engineer [Customer Engineer]
Travel: Yes, 20% of the Time
Relocation Eligible: Yes
Experience level implied by title: Field Service Engineer (Customer Engineer) with multi-skilled capability
Completes work with a limited degree of supervision
Likely to act as an informal resource for colleagues with less experience
Startup activities through Tier II with limited support
Complete qualifications with minimal assistance
Perform startup activities through Tier II with limited support
Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls
May initiate or participate in projects to drive down costs or increase uptime
Ability to carry out action plans and report findings
Verifies operational quality of system equipment
Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work
May identify procedural issues
Can perform most retrofits on equipment
Assists in process issues
Applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers
Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area
Demonstrates strong interest and knowledge of the customer's business
Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge
Is consistently able to operate in high pressure or ambiguous situations
Solicits customer feedback
Understands the impact of various actions/decisions on the account
Is aware of potential dissatisfies and escalates as appropriate
Develops and executes corrective action plans
Performs BKM's
Actively engages in the use of knowledge management systems
Complies with all IP guidelines
Complies with all safety procedures and consistently demonstrates safety as a value