6528 Apps Support Analyst jobs in Dallas,TX

Online Order Filling Team Associate

Wal Mart

Dallas, TX 75232

Remote

New, Posted 1 day ago

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Data Entry Clerk

Adecco

Dallas, TX 75217

$18.31/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Minimum of 1–3 years of data entry experience (production environment preferred)
Ability to meet typing requirements (40+ WPM) and 10-key score (8,000 KPH with 95% accuracy)
High School Diploma or equivalent and strong English reading, writing, and communication skills
Proficiency with MS Office Suite, PC navigation, and ability to follow complex instructions independently
Strong attention to detail, critical thinking, and problem-solving skills
Proven reliability with excellent attendance record
100% onsite role in Dallas, TX

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Data Encoder (Part Time)

Apex Focus Group

Addison, TX 75001

$750/wk

Remote

New, Posted 1 hour ago

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Customer Support Specialist

TEKsystems

Arlington, TX 76010

$21/hr

~ 36 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

The pay range for this position is $21.00 - $21.00/hr.
This is a Contract position based out of Arlington, TX.
This is a fully onsite position in Arlington,TX.
Answer inbound phone calls, including customer initial and follow up calls and response team calls with professionalism and ability to follow customer specific exceptions where applicable.
Collect incident details
Communicate with customer contacts on and offsite
Notify ER Specialist (ERS) of any technical assistance needed by customer or response crew or self.
Document in ticketing system with data entry accuracy. (2nd phase after some training)
Communicate with responding teams during response at required update times logging calls with accuracy and clarity. (2nd phase after some training)
Then also dispatching the internal team or 3rd party offices
We obtain all the job documentation - summary of events then we put it into our ticketing systems
The Customer Support Specialist (CSS) is a primary GROC call center representative who is expected to perform significant administrative tasks pertinent to the calls received, tickets created, and expectations as shown below.
It is further expected that when any questions, concerns or issues arise the CSS communicates with the Emergency Response Specialist (ERS) immediately to ensure accurate, clear processes are followed and opportunities for learning are had.
Shift schedule is as follows for 2 weeks --- 2 days on- 2 days off ---- 2 Days on 3 Days off ---- 3 days on- 3 days off--- Cycle repeats every 2 weeks
Saturday to Sunday - 6AM to 6PM